Return Policy:
- Eligibility: We want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, we accept returns within 7 days from the date of delivery. To be eligible for a return, the item must be unused, unworn, and in its original condition with all tags and packaging intact.
- Return Process: To initiate a return, please contact our customer service team with your order details and reason for return. Our team will guide you through the return process and provide you with a return authorization number. Please note that returns without a valid return authorization number will not be accepted.
- Return Shipping: The cost of return shipping is the responsibility of the customer, except in cases where the item received was incorrect or damaged. We recommend using a trackable shipping method to ensure the safe return of the item.
- Store Credit: As we do not offer cash refunds, eligible returns will be processed for store credit. Once your return is received and inspected, we will issue store credit in the form of a digital voucher or gift card, which can be used towards future purchases on our website.
- Final Sale Items: Please note that certain items, such as intimate apparel, swimwear, or customized products, may be marked as final sale and are not eligible for return or exchange for hygienic reasons or due to their personalized nature.
We strive to provide excellent customer service and ensure your satisfaction. If you have any questions or concerns regarding our shipping and return policy, please don't hesitate to reach out to our customer service team who will be happy to assist you.
